Core Competencies: 1. Excellent Communication Skills 2. Delivery under pressure 3. Interpersonal Skills Functional Competencies 1. Knowledge of Service Training 2. Knowledge of Food and beverages 3. Knowhow of Aviation Industry Education & Experience Qualifications : 1) Graduate / Post graduate with 4 -5 years of experience in designing and delivering training soft skills program for a mid to large sized organization. 2) Should have worked in a digital environment / developed digital training content. 3) Should have designed and delivered blended training program modules. 4) Educational Qualifications (Include additional certificate required, if any), ISTD or similar certification. 5) Desirable: Experience in aviation academy or service training with airline or Served as Crew or Customer Services professional.