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Position :
SR. MANAGER/ MANAGER - CLIENT RELATIONS
Job Location
 BENGALURU
 
Areas of interest
 REVENUE MANAGEMENT
Job Type
 Professional
Job ID
 SA-J246
Minimum requirements
4+ years of experience with airline reservations and ticketing Fluent in English, both oral and written Adept in Civil Aviation Requirements (CAR) Qualification : Graduate
Key Responsibilities
Respond to customer queries within 24 hours and grievances within 72 hours Liaise with relevant departments to investigate and resolve any grievance Provide feedback to the concerned departments to implement service standards for better customer experience
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